Support and Help Channels

  • 1 hour ticket response time
  • A one hour Ticket Resolution Warranty

  • Our tech support Department is on–line 24x7x365 to reply to all of your current help inquiries. Each ticket you send to us shall be answered within no more than one hour. If your situation demands the aid of one of our administrators, we are going to address the ticket to the technician on duty and will inform you that the situation will soon be resolved.

  • Top quality support service
  • Top–class Technical Assistance Service

  • Our customer assistance Dept will be online for you 24/7/365 to to reply to all support inquiry tickets that you send. We offer customer help for the applications that are installed in advance on your hosting server. These include our in–house designed Site Control Panel, the chosen OS as well as the server admin panel (depending on the VPS type).

  • Intuitive help center
  • An Educational Help Zone

  • In the Site Control Panel that is provided gratis with the virtual server, you’ll find a content rich Help zone, containing all you need to learn about administering your sites and applications. We have incorporated a wide array of how–to articles and video guides that show the fundamental web site supervision responsibilities in an understandable manner.