Support Channels

  • 1 hour ticket response time
  • A User–Friendly Help Section

  • In the Site Control Panel you will find a detailed Help section offering various how–to articles and regularly asked questions. They are compiled by our support team of trained technicians. Simply type in your question and our intelligent software will provide you with the best answer.

  • Top quality support service
  • Video Tutorials

  • We have compiled a collection of educational video tutorials that detailedly display how to address a typical problem connected with your Linux cloud hosting account. You’ll find the instructional video clips in the Help Center section.

  • Intuitive help center
  • A 1–Hour Support Ticket Response Time Guarantee

  • With all our semi–dedicated servers, we offer a 24x7 client support service with a one–hour response guarantee. A team of seasoned support engineers will be at your disposal to respond to all the questions that you might possibly have. During non–peak periods, a response will be supplied in even less than twenty minutes.